The Practice TeamPractice NursesSister Heanue RGN Our practice nurses are in surgery from 9.00am to 6.00pm Monday to Friday. They can help you with your minor illnesses and are trained in health promotion and screening. Their skills include giving injections, taking smears, managing asthma and other chronic lung diseases, diabetes and blood pressure problems. Health Care AssistantThe health care assistant is not a nurse but is trained to carry out a range of procedures such as taking blood, taking blood pressure readings, doing heart tracings (ECGs), and new patient health checks. Other Health ProfessionalsThe PCT also employs district nurses, midwives, health visitors and counsellors who work within the surgery. If you wish to see the counsellor, you will need a doctor's referral. Appointments and/or further information are available via reception. The health visitor is based at Selly Oak and her contact telephone number is 0121 204 1841 Practice ManagerBehind the scenes our practice manager is in charge of the administration and staff of the practice and will personally help answer any queries or complaints which you may have about our service. We welcome any comments you have about the running of the practice including any constructive suggestions for improvement of our services. Other valued and essential members of the team are receptionists, secretaries, administrative and cleaning staff. GP TrainingWe are an advanced training practice and are approved to train doctors who have had extensive hospital experience and who intend to become GPs. They work with us for up to a year and are fully capable doctors and are under our supervision. Please accept them as one of us. From time to time we also have medical students from Birmingham Medical School. When students are in the practice you will be informed and have the right to request to be seen alone by your doctor if you wish. |
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