Chase a Hospital Referral or Appointment

We are sorry that NHS waiting times can be very long.

We appreciate this must be very difficult and frustrating, particularly if you are being significantly affected by your symptoms.

Unfortunately, GPs have no control over hospital waiting times, and the urgency of your appointment will be decided by a hospital consultant.

If you feel that your symptoms have significantly changed or deteriorated since your referral was made, then please book a GP appointment or contact Reception on 0121 628 2345, so we can reassess you and update the hospital.

If your symptoms have not changed, but you want to chase up your referral to a hospital specialist, your hospital appointment or operation date, use the phone numbers, emails or weblinks below to contact them.

Queen Elizabeth Hospital Birmingham, Heartlands Hospital, Good Hope Hospital, Solihull Hospital
Appointment queries
0121 371 7070
Sandwell General Hospital, Birmingham City Hospital, Birmingham and Midland Eye Hospital
Appointments team
0121 507 4151
swbh.cancelmyappointment@nhs.net
The Royal Orthopaedic Hospital Appointments
0121 752 1673
roh-tr.appointments@nhs.net
Birmingham Women’s Hospital Appointments office
0121 335 8100
See email address on appointment letter
Birmingham Children’s Hospital Appointments
0121 333 9700
bwc.appointments@nhs.net
Forward Thinking Birmingham Referral Management Centre
0300 300 0099
Longbridge Health and Community Centre, Barberry, Oleaster, Juniper Centre
General enquiries
0121 301 0000

How to Make a Complaint to a Hospital?

If you are dissatisfied with the response from the hospital appointments team, you might consider contacting the hospital complaints team via the phone numbers, emails or weblinks below.

Queen Elizabeth Hospital Birmingham, Heartlands Hospital, Good Hope Hospital, Solihull Hospital
Make a Complaint
0121 371 4400
complaints@uhb.nhs.uk
Sandwell General Hospital, Birmingham City Hospital, Birmingham and Midland Eye Hospital
Local Resolution (PALS)
0121 507 5836
swb-tr.pals@nhs.net
The Royal Orthopaedic Hospital
PALS
0121 685 4128
roh-tr.PALS@nhs.net
Birmingham Women’s Hospital, Birmingham Children’s Hospital, Forward Thinking Birmingham
PALS
0121 333 8403
bwc.pals@nhs.net
Longbridge Health and Community Centre, Barberry, Oleaster, Juniper Centre
General enquiries
0121 301 0000