Statement of Intent
Activities carried out by the practice that fall outside our contractual NHS service are known as ‘private’ work. Our fees for private work are in line with British Medical Association approved national guidelines.
We endeavour to ensure that our charges and processes are fair and competitive, whilst recovering the costs of the resources used for these additional activities. However, we must ensure that all private activities do not interfere with or allow there to be a detrimental effect on the normal services of the practice.
Resources will be allocated by the partners of the practice, if they are available without compromise to the NHS service we provide to our patients.
Remissions
Invoices must be paid before any work can be commenced, and at least 48 hours before any face-to-face consultation. We regret we are unable to accept cash payment.
We will provide an invoice for all pre-booked work and, prior to payment of invoices, we will provide a time frame required to carry out the work based on the resources available. If there is substantial time between the issuing of an invoice and completion of private work, we may agree to accept payment in instalments. However, this decision will need to be made by a partner of the practice, and all payments must be made in full prior to any work commencing or a face-to-face consultation.
The practice will not normally refund fees paid for private work done, including face-to-face consultations, and completion of documentation and reports. An exception to this is where private work has not been commenced in a timely manner due to lack of resources and necessary prioritisation of NHS work; in which case we may agree to refund any fees paid.