The Partners of Wychall Lane Practice are committed to achieving Best Value in all decisions made. We use the principles of Best Value as they apply to securing continuous improvement within the practice and will:
- Regularly review functions of the practice, challenging how and why services are provided and setting targets and performance indicators for improvement.
- Monitor outcomes and compare performance with similar practices as well as within the practice.
- Consult appropriate stakeholders before major decisions are made; and
- Promote fair competition through quotations and tenders to ensure that goods and services are secured in the most economic, efficient and effective way.
- We will promote transparency around our funding to ensure that there is accountability for all public funds.
We will strive to ensure that the Practice is using its resources effectively to meet the needs of the patients.
We will submit our Best Value statement with our annual audited accounts. The progress of the annual budget plan and the Best Value statement will be monitored with the practice in order to determine the extent of continuous improvement.
The Practice will set guidelines, updated annually, which will ensure that Best Value will be reviewed and demonstrated.
Areas of focus will include:
- Staffing and their development
- Quality of Clinical services
- Quality of Care
- Quality of Leadership and management
- Safety of our patients and staff
- Quality of our services to meet the needs of our patients
- Purchasing supplies and staffing
- Quality of our teaching
- Use of premises
- Use of resources
These areas will be monitored for Best Value by using:
- Performance Indicators including
- Patient feedback
- Staff surveys
- Management of budgets
- Comparison of our achievements against set targets
- Benchmarking against other practices
- Staffing structure reviews
- Staffing costs per patient
- Patient satisfaction
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